Leantime: Priority Support – Premium
By Leantime

Our support plans are intended to help you manage any hiccups, down time, concerns, or customization challenges as they come up.
Perfect for the company that needs to ensure that their tool is always up and running but doesn’t want or need to hire the full time resources to do so.

The Premium Support Package includes

Support Channels: Public Discord, Github, Support Portal, Private Discord Channel, Phone Support (Zoom)

Preferential Feature Requests: Yes

Support Entitlement: 5 designated reporters

Support Hours:
Monday – Friday, 9am – 5pm Eastern Standard Time

Initial Response Times

P0 (Application Down): 4 hours

P1 (Serious Degradation): 6 hours

P2 (Moderate Business Impact): 12 hours

P3 (Low Impact / Inquiry): 24 hours

 

Reviews

There are no reviews yet.

Only logged in customers who have purchased this product may leave a review.

$1,998.00 / year

Latest Version

For Leantime
& up

Support

You Might also Love

Because at 50 users, someone always asks.

Our plugin bundle for teams up to 50 users.
That is less than $2.50 per user per month

From: Original price was: $5,937.00.Current price is: $1,425.00. / year

Enough people to start a band, or just a really noisy meeting.

Our plugin bundle for teams up to 25 users.
That is less than $1.70 per user per month

From: Original price was: $2,761.00.Current price is: $499.00. / year

Small team, big dreams, zero excuses.

Our plugin bundle for teams up to 10 users.
That is $1 per user per month

 

From: Original price was: $1,032.00.Current price is: $120.00. / year

Leantime was built with the vision to make work management tools accessible to everyone. Your sponsorship helps our development efforts.

From: $1.00 / month